Seven ways to make your Zoom calls more human

[Originally published on Names & Faces.]

Like much of the world we’re working from our homes. Names & Faces was a distributed team with feet on the ground in Cape Town, San Francisco, and London. Now, we’re fully remote.

Zoom was already an important tool for our team but has really come to the fore over the past few weeks. Is it the same as roaming around an office?

No.

Zoom is great – everyone wishes they had shares – but it can be a surprisingly treacherous way to communicate when topics are hot, the pressure is on, or people have not learnt how to listen patiently before chiming in. 

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